If you’re looking to become an IT project manager, Jennifer Bridges, PMP, explains the job description, skills, qualifications, path and training involved. Then read on to learn even more about starting your IT project manager career. Here’s a screenshot of…
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Imagine that you’re taking the lead on a new IT project that involves building a call center from the network to the servers. The call center itself will house hundreds of jobs and will bridge the gap between customer and…
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Software development lives in a digital world. Why would anyone want to use software development templates? But some software developers and their teams might not be ready to upgrade to project management software. If that’s the case, check out these…
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Information technology (IT) runs most businesses. It’s hard to imagine a company without an IT department. But those devices don’t run for free. Managing information costs and managing information security for those costs are part of making an IT budget….
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Information technology (IT) has found its way into almost every aspect of our lives, both professionally and personally. What we might take for granted actually involves a great deal of work and investment. IT financial management (ITFM) covers the costs…
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A service level agreement, often abbreviated as SLA, is used in IT and professional services to define what a vendor is expected to do. It’s part of the contract between any technology vendor and sets up what will be levied…
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When someone makes a request in the information technology (IT) world, whatever that might be, there’s a process involved to fulfill that request. This is called a service request and controlling that process is called service request management. Of course,…
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An incident is when something happens that isn’t expected and usually has a negative impact on what you’re doing. When working in information technology (IT), an incident can shut down a network or server and stop work, which is why…
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Developing software, like any project, is complicated and littered with roadblocks. One of those roadblocks is a bug. A bug is a problem with a feature or the functionality of the software, which needs to be fixed before it can…
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Information technology is prevalent in nearly every industry and organization across the globe as the need for data analysis and IT assets such as software and hardware has become critical for most businesses. It’s a diverse and challenging discipline with…
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Creating software is a complex, layered endeavor. It involves many steps and usually has plenty of features. All that means there are many points in the project’s life cycle in which something can go wrong. A test case is an…
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Businesses are always looking for ways to work more efficiently and this is also true in regards to information technology (IT). IT asset management is how businesses make sure those IT resources are being efficiently used. But what is an…
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If you’re running a business or managing a project, the impact of a cybercriminal on your company can be catastrophic. They can steal customer data and ruin your reputation. It’s something many don’t recover from. And, unlike in the physical…
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